Contact Prime IPTV
Our support team is available 24/7. Reach us by WhatsApp or email for help with subscriptions, setup, billing or any other question.
Get a faster answer
When you message us about a problem, include your device and player app, the channel name, the time it happened and what you see on screen. Many problems can also be fixed in the help center or with our buffering and login checklist or the device setup guides. For plans and prices, see pricing; for common questions, the FAQ.
What we can help with
Choosing a plan or number of connections · requesting the 24-hour free trial · ordering and payment · receiving or re-sending your login · setting up on your device · buffering, login or TV-guide problems · refunds under the 7-day money-back guarantee · reseller enquiries. Support is available 24/7.
Business Address
97 Hocken Ave, Toronto, ON M6G 2K1, Canada